ONLINE ORDER & PICKUP

How will I know when my order is ready to pick up? 
After you place your order, you will receive an e-mail that states "Your Order Is Ready to Pickup". This e-mail alerts you that your order is ready for pickup. We recommend you wait to receive this e-mail before proceeding to the store.

What do I need to bring to pick up my order?
1.Your Store Pickup confirmation e-mail or order number.
2.Valid government issued ID.
For your protection, we will only release the order if the customer name on the confirmation e-mail matches the name on the ID.

How long do I have to pick up my order?
Your order will be available at the store you choose for 5 days after you receive confirmation that your order is ready for pickup. After 3 days has passed, your items will be returned to inventory and your account will be credited.

Can I have someone pick up my order for me?
Absolutely! If you would like someone else other than you to pick up your order, simply use the comments section when completing your order online and provide the name of the person and phone number. It's important to note that whomever you select to pick up the order will be the only person, aside from you, who will be able to do so. They will need to provide the Pickup e-mail confirmation and valid ID at the time of pick up to confirm they are the designated recipient.

Are there any restrictions?
You should be aware of a few restrictions:
• Only the designated recipient or the individual who placed the order may pick up the order, no exceptions.
• If you do not find your order in the Pickup Station, you will need your store pickup confirmation e-mail or order number and a valid ID.